Bài giảng Human Resource Management - Chapter 1 Human Resource Management: Gaining a Competitive Advantage

Chapter 1 Human Resource Management: Gaining a Competitive AdvantageCopyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.HRM PracticesResponsibilities of HR DepartmentsEmployment and RecruitingTraining and DevelopmentCompensationBenefitsEmployee ServicesEmployee and Community RelationsPersonnel RecordsHealth and SafetyStrategic Planning1-*6 HR CompetenciesHR’s Strategic Role in the BusinessWhat is HR doing to provide value-added services to internal clients?How are you measuring HR effectiveness?How can we reinvest in employees?5. What HR strategy will get the business from point A to point B?6. What makes an employee want to stay?7. How will we invest in HR for a better HR department than competitors? 8. What should we be doing to improve our marketplace position?9. What’s the best change to prepare for the future? The Sustainability ChallengeSustainability includes the ability to:deliver a return to shareholders provide high-quality products, services and work experiences for employeesincrease value placed on intangible assets, human capital and social responsibilityadapt to changing characteristics and expectations of the labor forceaddress legal and ethical issueseffectively use new work arrangementsCommon Themes Employee EngagementPride and satisfaction with employer and jobOpportunity to perform challenging workRecognition and positive feedback from contributionsPersonal support from managerEffort above and beyond the minimumUnderstanding link between one’s job and company’s missionProspects for future growth with the companyIntention to stay with the company1-* Legal IssuesEmployment laws and regulationsEliminating discrimination and harassmentWorkplace safetyData security practices and protecting intellectual propertyElectronic monitoring and surveillanceEmployee privacy rights, intellectual property rights and social mediaFederal health care legislationCompanies who employ unlawful immigrants or abuse laborers1-*4 Principles of Ethical CompaniesGlobal Challenges1-*SummaryHR has three product lines: administrative services, business partner services, and strategic services.HR managers need personal credibility, business and technology knowledge, understanding of business strategy, and ability to deliver HR services.HR practices are important for helping companies deal with sustainability, globalization, and technology challenges and should be evidence-based.