Bài giảng Business Communication - Chapter 16: Delivering Oral Reports and Business Speeches

Chapter 16:Delivering Oral Reports and Business Speeches© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. Reporting orally Determining a topic and format for formal speechesUnderstanding the body language and vocal traits necessary for a good speechPlanning visualsPlanning and delivering effective Web-based presentationsDelivering an outstanding team presentationChapter OverviewPlanning the Oral ReportPlan oral reports just as you do written ones.Determine your objective. State its factors.Organize the report: indirect or direct order.Divide the body based on your objective.Include strong intro. and closing.Plan for interaction.Making Formal SpeechesSpeak on a topic in your area of specialization and of interest to your audience.Topics assigned to you can includeA welcome address.Delivery of acceptance of and honor or award.An announcement of a charity drive.Topics you pick should reflectYour background and knowledge.The audience’s interests.The occasion of the speech.The medium you’ll be using. Preparation of the PresentationGather information: libraries, company files, the Internet, interviews.OrganizeIntroductionBodyConclusion© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. IntroductionUse an appropriate greeting (“Good morning”).Arouse interest.StoryHumorQuotationQuestionStartling statementIntroduce the subject (theme).Prepare the reader to receive the message. BodyBodyDivide the whole into comparable parts.Apply conventional relationships of data (time, place, quantity, factor, combination).Use factors for presenting issues and questions.Connect major points with transitions. ConclusionConclusionRestate the subject.Summarize.Consider using a climactic close.PROJECT:ConfidencePrepare well.Dress appropriately.Talk in strong, clear tones.CompetenceSincerityFriendlinessAPPEARANCE AND ACTIONS:PostureWalkingFacial expressionsGestures