Bài giảng Business Communication - Chapter 18: Conveying Professionalism Through Correctness

Chapter 18:Conveying Professionalism Through Correctness© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. PunctuationSubject-Verb AgreementPronoun-Antecedent AgreementPronoun CaseChapter OverviewPunctuation: ApostropheIf the possessive noun is singular: ‘sBoss’s, company’s, family’sIf the possessive noun is plural, look at the last letter:If the last letter is -s, use –s’Bosses’, companies’, families’If the last letter is not -s, use –’sWomen’s, men’sPunctuation: ColonIndependent clause: enumeration, quotation, explanation, or listBring the following items with you to class: a laptop, your assignment, and your schedule.But not . . . My team members this semester are: Kelly, Robin, and Chris.Punctuation: Comma (1 of 4) Independent clause,+ coord. conj. + independent clause Kelly worked on the report for several weeks, but she was still unable to finish it by the deadline.But not . . . Kelly worked on the report for several weeks but was still unable to finish it by the deadline Items in a seriesOur company is known for excellent customer service, competitive prices, and quality merchandise. Punctuation: Comma (2 of 4)Coordinate adjectivesWe guarantee that this is a good, clean car.Restrictive/nonrestrictive clausesAnyone who wants to participate should see me by noon. (restrictive)Chris Cooper, who coaches the company softball team, wants more people to play.Punctuation: Comma (3 of 4)Parenthetical expressionsSarah, as we all know, is qualified for the job.AppositivesUPS, our primary shipper, is leasing a new distribution center in China.Our next shipment will come on the ship Alberta.Parenthetical wordsWe will not, however, reimburse you for mileage.Punctuation: Comma (4 of 4)Dates & addressesOn Saturday, June 12, 2010, we will celebrate.We live at 123 Elm Street, Eau Claire, WI 54701Introductory subordinate clausesAs I said, we will meet on Friday.Introductory phraseOn Tuesday we will meet.Before our meeting next Tuesday, send me the report.ClarityNo matter what, I know I will graduate in June. No matter what I know, I will graduate in June. Punctuation: Italics, PeriodsItalicsBook titles: What Color Is Your Parachute?Foreign words: wunderbarA word used as its own name: The word no is not in his vocabularyPeriodsAbbreviations: Ph.D., Inc.Ellipses: Some of the employees . . . think management’s decision is a poor one. Punctuation: Quotation Marks (1 of 2)Direct QuotesJoe said, “I need more writing assignments.”Indirect QuotesProfessor Dalbey said, “It has been a long time since I have heard a student say, ‘Prof, we need more writing assignments.’”Other Punctuation.” and ,””; and ”: Titles of articles in a magazine or bookSemicolonIndependent clausesThe new contract provides wage increases; the original contract emphasized shorter hours.Independent clauses with conjunctive adverbsSome people prefer to work nights; however, I prefer to work days.Items in a list with commasWe have clients in St. Paul, Minnesota; Eau Claire, Wisconsin; and Cedar Rapids, Iowa.