Bài giảng Fundamentals of human resource management - Chapter 9 Developing employees for future success

FUNDAMENTALS OF HUMAN RESOURCE MANAGEMENT 5TH EDITIONBY R.A. NOE, J.R. HOLLENBECK, B. GERHART, AND P.M. WRIGHTCHAPTER 9 DEVELOPING EMPLOYEES FOR FUTURE SUCCESSIntroductionEmployee development: combination of formal education, job experiences, relationships, and assessment of personality and abilities to help employees prepare for the future of their careers.Development is about preparing for change in the form of new jobs, new responsibilities, or new requirements.Protean career: a career that frequently changes based on changes in the person’s interests, abilities, and values and in the work environment. Figure 9.1: Four Approaches to Employee DevelopmentAssessment Tools Table 9.2: Skills Related to Success as a Manager Figure 9.2: How Job Experiences Are Used for Employee DevelopmentApproaches to Employee DevelopmentInterpersonal relationships: employees can also develop skills and increase their knowledge about the organization and its customers by interacting with a more experienced member:MentoringCoaching Figure 9.3: Steps and Responsibilities in the Career Management ProcessDevelopment-Related ChallengesFigure 9.6: Process for Developing a Succession Plan