Bài giảng Human Resource Management - Chapter 4 The Analysis and Design of Work

Human Resource Management:Gaining a Competitive AdvantageChapter 4The Analysis and Design of WorkCopyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Developing a Work-Unit Activity Analysis U4-*Structural Configuration Divisionalworkflow departmentalizationlow level of centralizationsemi-autonomousflexible and innovativesensitive to subtle differences across products, regions and clients4-*Importance of Job Analysis to HR ManagersWork RedesignHR PlanningJob AnalysisPerformance AppraisalCareer PlanningSelectionTraining & DevelopmentJob EvaluationJob Analysis Job Analysis Information4-* Job Analysis Methods4-* Job Design and Job Redesign4-*Four Approaches Used in Job Design MotivationalBiologicalPerceptual-motor 4-*Job Characteristics ModelA model of how job design affects employee reaction Job CharacteristicsSkill VarietyTask IdentityTask SignificanceAutonomyFeedback4-*Trade-Offs Among Job Design ApproachesApproachMotivationalMechanisticBiologicalPerceptual-Motor4-*SummaryJob analysis and design is a key component for a competitive advantage and strategy.Managers need to understand the entire work-flow process to ensure efficiency and effectiveness and have clear, detailed job information.Work-flow design - process of analyzing tasks necessary for production of a product or service, prior to assigning tasks to a particular job category or person.Work-flow analysis is useful in providing a means for managers to understand all tasks required to produce a high-quality product and the skills necessary to perform those tasks.Managers can redesign jobs so the work unit is able to achieve its goals while individuals benefit from motivation, satisfaction, safety, health and achievement. 4-*