Bài giảng Human Resource Management - Chapter 7 Training
Distance learning, teleconferencing & webcasting Audiovisual techniques Mobile technology Hands-on Methods On-the-job training, apprenticeships and internships Self-directed learning Simulations, avatars Business games and case studies Behavior modeling E-learning Social media Blended learning Learning management system (LMS) Group or Team Building Experiential programs Cross, coordination and team training Action and adventure learning
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Chapter 7TrainingCopyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Key Features of Continuous TrainingTraining Process Needs Assessment ProcessWho needs training?What is the content?In what do theyneed training?7-*3 Factors to Choose TrainingSupport-Manager and Peers7-*5 Factors That Influence Employee Performance and Learning7-*Factors That Influence Motivation to LearnSelecting Training Methods Presentation MethodsInstructor-led classroom instructionDistance learning, teleconferencing & webcastingAudiovisual techniquesMobile technology Hands-on MethodsOn-the-job training, apprenticeships and internshipsSelf-directed learningSimulations, avatarsBusiness games and case studiesBehavior modelingE-learningSocial mediaBlended learningLearning management system (LMS)Group or Team BuildingExperiential programsCross, coordination and team trainingAction and adventure learning7-*Determining Return on Investment (ROI)7-*Cross-Cultural Preparation Expatriate - is an employee sent by a company to manage operations in a different country. Expatriates need to be:Competent in their area of expertise.Able to communicate verbally and nonverbally in host country.Flexible, tolerant of ambiguity and sensitive to cultural differences.Motivated to succeed, able to enjoy the challenge of working in other countries, and willing to learn about the host country’s culture, language and customs.Supported by their families.7-*SummaryTechnological innovations, new product markets, and a diverse workforce have increased the need for companies to reexamine how their training practices contribute to learning.Training can contribute to effectiveness through establishing a link with the company’s strategic direction and demonstrating through cost–benefit analysis how training contributes to profitability. The key to successful training is choosing the most effective training method.Managing diversity and cross-cultural preparation are two training issues relevant to capitalize on a diverse workforce and global markets.7-*
