Bài giảng Human Resource Management - Chapter 9 Employee Development

Chapter 9Employee DevelopmentCopyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Employee Development ApproachesFormal EducationAssessmentsPersonality Tests and inventories such as Myers-Briggs, etc..Performance appraisalsUpward feedback360-Degree Feedback SystemsJob ExperiencesInterpersonal Relationships Skills for Managerial SuccessDo Whatever It TakesLeadBuild & Mend RelationshipsDevelopTeamBalanceHire Talented StaffPut Others at EaseJob Experiences for Career DevelopmentLateral MovesVertical AssignmentsJob ExperiencesJob enlargement - adding challenges or new responsibilities. Job rotation-moving a single individual from one job to another. Transfer-moving an employee to a different job assignment in a different area of the company.Promotions - advancement into positions with greater challenge and more authority than previous job.Externship refers to a company allowing employees to take a full-time operational role at another company. Successful Mentoring ProgramsVoluntary participation Flexible matching process Mentors chosen on ability & willingnessClearly understood purposeProgram length specifiedMinimum level of contact specifiedContact among participants encouragedProgram evaluatedEmployee development rewardedBenefits of Mentoring RelationshipsCareer SupportCoach, protect, sponsor and provide challenging assignments, exposure and visibility.Psychological SupportServe as a friend and role model, provide positive regard and acceptance and create an outlet for a protégé to share anxieties and fears.Group Mentoring ProgramA program pairing successful senior employees with less experienced protégés.Identify opportunities to improveIdentify needsrealistic to developIdentify goals & methods to determine progressIdentify steps & timetable to reach goalsCareer Management ProcessDevelopment PlanSummaryDevelopment methods include formal education, assessment, job experiences and interpersonal relationships.A coach is a peer or manager who works with an employee to motivate, develop skills and provide reinforcement and feedback.Succession planning is the identification and tracking of high potential employees capable of filling higher-level managerial positions.A mentor can help employees better understand the company and gain exposure to key persons.Employees should have a development plan.