Describe career opportunities available in
various segments of the computer industry
Discuss functions of jobs available
in an IT department
Distinguish between trade schools
and colleges
Differentiate among various computerrelated majors for college students
-
Identify ways to stay current with changing
technology after graduation
List the benefits of certification for
employers, employees, and vendors
Identify ways to prepare for certification
List the general areas of IT certification
Name some specific IT certifications in each
certification area.
The Computer Industry
What is the expected demand for computer professionals?
Currently 10.5 million computer workers with expected
increase of 2 to 3% annually
The number of students majoring in computer-related
fields is declining
Careers in the Computer Industry
What are the primary areas where job opportunities
are found?
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Chapter 15
Computer Careers
and Certification
Chapter 15 Objectives
Describe career opportunities available in
various segments of the computer industry
Discuss functions of jobs available
in an IT department
Distinguish between trade schools
and colleges
Differentiate among various computer-
related majors for college students
Identify ways to stay current with changing
technology after graduation
List the benefits of certification for
employers, employees, and vendors
Identify ways to prepare for certification
List the general areas of IT certification
Next
Name some specific IT certifications in each
certification area
The Computer Industry
What is the expected demand for computer professionals?
Nextp. 776 Fig. 15-1
Currently 10.5 million computer workers with expected
increase of 2 to 3% annually
The number of students majoring in computer-related
fields is declining
Careers in the Computer Industry
What are the primary areas where job opportunities
are found?
p. 778 Next
Computer
sales
Computer
education
and training field
General
business and
government
organizations
Computer
equipment
field
Computer
software
field
IT consulting
field
Computer
service and
repair field
Careers in the Computer Industry
What is an information technology (IT) department?
p. 778 Fig. 15-2 Next
Department in
business or
government agency
that employs people
in computer-related
jobs
Responsible for
keeping all computer
operations and
networks operating
smoothly
Working in an IT Department
What jobs are available in an IT department?
p. 780 - 781 Next
Management
Chief Information
Officer / VP of IT
Chief Security Officer
E-commerce
administrator
Network administrator
Application programmer
Software engineer
Systems analystComputer scientist
Systems programmerDatabase analyst
Technical writer
Web page author
Computer operator
Data
communications analyst
Corporate trainer Help desk specialist
Computer forensics
specialist
Computer technician
Graphic designer /
illustrator
Network security
specialist
Database administrator
Quality assurance
specialist
Desktop publisher
Security administrator
System
development
and
programming
Technical
services
Operations
Training
Project leader / manager
Web administrator /
Webmaster
Click to view Web
Link, click Chapter 15,
Click Web Link from
left navigation, then
click Computer Career Salaries
below Chapter 15
Careers in the Computer Industry
What is the computer equipment field?
p. 782 Fig. 15-4 Next
Manufacturers and distributors of computers and
computer-related hardware
Careers involve design, manufacture, and production
of computer equipment
Careers in the Computer Industry
What is the computer software field?
p. 782 - 783 Next
Computer
scientist
researches,
invents, and
develops solutions
to complex
software problems
Project
leader
analyzes
requirements,
designs solutions,
and oversees
software
development
process
Companies
that develop,
manufacture,
and support
software
Programmer
writes and tests
computer
programs
Software
engineer
designs
and develops
software
Click to view Web
Link, click Chapter 15,
Click Web Link from
left navigation, then
click Computer Scientists
below Chapter 15
Careers in the Computer Industry
What is the computer service and repair field?
p. 783 Fig. 15-5 Next
Provides preventative
maintenance, component
installation, and repair
services
Computer technician—
installs, maintains, and
repairs hardware
Careers in the Computer Industry
What are career opportunities in computer sales?
p. 783 - 784 Fig. 15-6 Next
Computer salespeople
need general
understanding of
computers and specific
knowledge of the
product they are selling
Careers in the Computer Industry
What are career opportunities in education and training?
p. 784 Fig. 15-7 Next
Schools, colleges, universities, and private companies need
educators and trainers
Corporate trainers teach employees how to use software, design
and develop systems, and program
Careers in the Computer Industry
What is an IT consultant?
p. 784 Next
Individual who draws upon expertise in specialized area of computers
Computer
selection
System
design
Hardware and
software
configuration
Network design
and installation
Communications
Web
development
Click to view Web
Link, click Chapter 15,
Click Web Link from
left navigation, then
click IT Consultants
below Chapter 15
Preparing for a Career in the Computer Industry
What is a trade school?
p. 785 Next
Offers programs in
programming, Web
development, graphic
design, hardware
maintenance,
networking,
PC support,
and
security
Students can complete
trade school programs
in shorter time
than college
or university
programs
Click to view Web
Link, click Chapter 15,
Click Web Link from
left navigation, then
click Trade Schools
below Chapter 15
Preparing for a Career in the Computer Industry
What are the three broad disciplines in higher
education that produce the majority of entry-level
employees in the computer industry?
p. 786 Fig. 15-8 Next
Click to view Web
Link, click Chapter 15,
Click Web Link from
left navigation, then
click College Computer Majors
below Chapter 15
Preparing for a Career in the Computer Industry
What is computer information systems (CIS)?
p. 786 Next
Programs that
emphasize technical
knowledge and skills
Sometimes called
management
information systems
(MIS) or management
information
technology
Preparing for a Career in the Computer Industry
What is computer science (CS)?
p. 786 Next
Programs that stress
theoretical side of
programming and
operating systems
Also called software
engineering
Preparing for a Career in the Computer Industry
How do companies advertise computer-related job openings?
p. 788 Fig. 15-10 Next
Some Web sites specialized in helping people find jobs
Some allow job seekers to submit resumes online
Preparing for a Career in the Computer Industry
What are some organizations for computer professionals?
p. 789 Fig. 15-11 Next
Association for
Computing
Machinery (ACM)—
science-oriented
Association of
Information
Technology
Professionals (AITP)—
programmers,
systems analysts,
and information
processing managers
Preparing for a Career in the Computer Industry
What is a user group?
p. 790 Fig. 15-12 Next
Collection of people with common computer
equipment or software interests
Preparing for a Career in the Computer Industry
What is professional growth and continuing education?
p. 790 Fig. 15-13 Next
Events such as workshops, seminars, conferences,
conventions, and trade shows
CES—trade show
that brings together
hundreds of vendors
and more than
130,000 attendees
Training in form of books,
video-based training,
computer-based training (CBT), Web-based
training (WBT), and instructor-led trainingClick to view Web
Link, click Chapter 15,
Click Web Link from
left navigation, then
click International Consumer
Electronics Show below
Chapter 15
Preparing for a Career in the Computer Industry
How can you stay informed about the computer industry?
p. 791 Figs. 15-14–15-15 Next
Computer industry publications
News, blogs, and technical Web sites
Certification
What is certification?
p. 792 Next
Process of verifying
technical knowledge in a
particular area
Proficiency is
acknowledged with
certificate
Certification
What are the benefits of certification?
p. 792 Fig. 15-16 Next
Enhances employee’s career, provides better standing
as industry professional, and higher salaries and
bonuses
Certification
What are benefits of vendor-sponsored certification?
p. 793 Fig. 15-17 Next
Vendors provide access to technical information, advanced
training, and discounts on publications and tools
Certification
How does certification benefit customers, employers,
and industry?
p. 793 Next
Institute for Certification of
Computer Professionals (ICCP)
defines standards designed to raise
competence level for computer industry
Employers benefit from more productive
and knowledgeable workers
Certification is a form of
industry self-regulation
Customers receive better service from
employees with certification(s)
Click to view Web
Link, click Chapter 15,
Click Web Link from
left navigation, then
click Institute for the Certification
of Computing Professionals
below Chapter 15
Certification
What are factors to consider in choosing a certification?
p. 794 Fig. 15-18 Next
Certification
What options are available to prepare for certification?
p. 794 Next
Self-study
Online training classes Instructor-led training
Web resources
Click to view Web
Link, click Chapter 15,
Click Web Link from
left navigation, then
click Instructor-Led Certification
Classes below Chapter 15
Certification
What are examinations like?
p. 795 Fig. 15-19 Next
Taken using computers
Some are multiple
choice, others are
skill based
With
computerized
adaptive testing,
the tests analyze a
person’s responses
while taking the
test
A Guide to Certification
What are application software certifications?
p. 796 Next
Focus on knowledge of
application software
Sometimes called
end-user certifications
Microsoft
Certified
Desktop
Support
Technician
(MCDST)
sponsored by
Microsoft
Microsoft
Office
Specialist
(MOS)
sponsored by
Microsoft
Adobe
Certified
Expert
sponsored by
Adobe
Systems
Macromedia
Certified
Professional
sponsored by
Macromedia
IBM Certified
Professional
for Lotus
Software
sponsored by
IBM
Click to view Web
Link, click Chapter 15,
Click Web Link from
left navigation, then
click Microsoft Office Specialist
below Chapter 15
A Guide to Certification
What are operating system certifications?
p. 797 Next
Focus on particular skills—user,
operator, system administrator,
and system engineer
Differing levels of certification
Red Hat
Certified
Engineer
(RHCE)
sponsored by
Red Hat
Microsoft
Certified
Professional
(MCP)
sponsored by
Microsoft
Red Hat
Certified
Technician
(RHCT)
sponsored by
Red Hat
IBM Certified
Specialist
sponsored by
IBM
Sun Certified
System
Administrator
sponsored by
Sun
A Guide to Certification
What are programming certifications?
p. 797 Next
Recognition of programming training Broadens knowledge and skill base
IBM Certified
Solution
Developer
sponsored by
IBM
Certified
Software
Development
Professional
(CSDP)
sponsored by
IEEE
Computer
Society
Microsoft
Certified
Solution
Developer
(MCSD)
sponsored by
Microsoft
Microsoft
Certified
Application
Developer
(MCAD)
sponsored by
Microsoft
Sun Certified
Java
Developer
sponsored by
Sun
Sun Certified
Enterprise
Architect
sponsored by
Sun
Sun Certified
Programmer
sponsored by
Sun
A Guide to Certification
What are hardware certifications?
p. 798 Next
Recognition of general knowledge
of hardware and controlling
software needed to set up, maintain,
and repair a computer
Can be narrowly or
broadly focused
IBM
eServer
Certified
Specialist
sponsored by
IBM
A+
sponsored by
Computing
Technology
Industry
Association
(CompTIA)
NACSE
Network
Technician
(NNT)
sponsored by
National
Association of
Communication
Systems
Engineers
(NACSE)
Click to view Web
Link, click Chapter 15,
Click Web Link from
left navigation, then
click A+ Certification
below Chapter 15
A Guide to Certification
What are networking certifications?
p. 798 Next
Awarded to professionals who demonstrate expertise in planning,
installing, managing, and troubleshooting a network
Certified
Novell
Engineer
(CNE)
sponsored by
Novell
Certified
Novell
Administrator
(CNA)
sponsored by
Novell
Cisco Certified
Network
Professional
(CCNP)
sponsored by
Cisco
Sun Certified
Network
Administrator
sponsored by
Sun
Network+
sponsored by
Computing
Technology
Industry
Association
(CompTIA)
Click to view Web
Link, click Chapter 15,
Click Web Link from
left navigation, then
click Certified Novell
Administrator below Chapter 15
A Guide to Certification
What are computer forensics certifications?
p. 799 Next
Discovery, collection, and analysis of
evidence found on computers and
networks
Certificate holds are considered
highly credible during computer
crimes cases
Certified
Forensic
Computer
Examiner
(CFCE)
sponsored by
International
Association of
Computer
Investigative
Specialists
(IACIS)
Certified
Electronic
Evidence
Collection
Specialist
(CEECS)
sponsored by
International
Association of
Computer
Investigative
Specialists
(IACIS)
Certified
Computer
Examiner
(CCE)
sponsored by
International
Society of
Forensic
Computer
Examiners
(ISFCE)
A Guide to Certification
What are security certifications?
p. 799 Next
Measure a candidate’s ability to identify and control security risks
to computer resources
Systems
Security
Certified
Practitioner
(SSCP)
sponsored by
(ISC)2
Certified
Information
Security
Professional
(CISSP)
sponsored by
(ISC)2
Security
Certified
Network
Professional
(SCNP)
sponsored by
The Security
Certified
Program
Security
Certified
Network
Architect
(SCNA)
sponsored by
The Security
Certified
Program
A Guide to Certification
What are Internet certifications?
p. 800 Next
Require technical expertise in
networking hardware and
configuration
Include Web management, Web
programming, and Web
development certifications
Cisco
Certified
Internetwork
Expert
(CCIE)
sponsored by
Cisco
Certified
Internet
Webmaster
(CIW)
sponsored by
Prosoft
Training
Certified
Web
Professional
(CWP)
sponsored by
International
Webmasters
Association
Click to view Web
Link, click Chapter 15,
Click Web Link from
left navigation, then
click Cisco Certified
Internetwork Expert below
Chapter 15
A Guide to Certification
What are database system certifications?
p. 800 Next
Awarded for knowledge
of a specific database
management system
Test the various tasks
a database management
staff must perform
IBM
Certified
Solutions
Expert–
Informix
sponsored by
IBM
IBM
Certified
Solutions
Expert–DB2
sponsored by
IBM
Microsoft
Certified
Database
Administrator
(MCDBA)
sponsored by
Microsoft
Sybase
Certified
Professional
sponsored by
Sybase
Oracle
Certified
Professional
sponsored by
Oracle
Summary of Computer Careers and Certification
Variety of available
computer-related careers
Computer education at trade schools,
computer-related majors at colleges and
universities, job searches, career development
planning, professional organizations, and
professional growth
Certification preparation,
examinations, and resources
Specific certifications
Chapter 15 Complete