National Certification Board for Therapeutic Massage and Bodywork Code of Ethics
Sincere commitment
Represent yourself honestly
Accurately inform clients
Know your limits, contraindications, scope of practice
Provide treatment to client’s advantage
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Massage Therapy Review: Passing the NCETMB, NCETM, and MBLEx Chapter 6Professional Standards, Ethics, Business, and Legal PracticesMcGraw-Hill© 2011 by The McGraw-Hill Companies, Inc. All rights reserved Pre-class AssignmentReview Chapter 6 of your Massage Therapy Review bookMcGraw-Hill© 2011 by The McGraw-Hill Companies, Inc. All rights reservedMcGraw-Hill© 2011 by The McGraw-Hill Companies, Inc. All rights reserved National Certification Board for Therapeutic Massage and Bodywork Code of EthicsSincere commitmentRepresent yourself honestlyAccurately inform clientsKnow your limits, contraindications, scope of practiceProvide treatment to client’s advantageContinue to improve yourself and your knowledgeBe honest and professionalSafeguard client’s confidentialityUse proper drapingClient and therapist have right to refuse treatmentMcGraw-Hill© 2011 by The McGraw-Hill Companies, Inc. All rights reserved National Certification Board for Therapeutic Massage and Bodywork Code of Ethics, Cont’dRefrain from any and all sexual conduct, activities, or behavior even if client attempts firstRespect client’s boundariesRefuse gifts or benefits intended to influence unjustlyFollow all policies, procedure, guidelines, etc., set forth by NCBTMBMcGraw-Hill© 2011 by The McGraw-Hill Companies, Inc. All rights reserved Continuing Education50 CEs every 4 years2 CEs must be roles and boundaries4 CEs must be business/ethics relatedSee www.ncbtmb.org Professional ConsiderationsInterviewing TechniquesIntake formsPotential medical clearanceGood listenerOpen-ended questionsMcGraw-Hill © 2011 by The McGraw-Hill Companies, Inc. All rights reserved Professional Considerations, Cont’dCommunication TechniquesVerbalNon-verbalMcGraw-Hill© 2011 by The McGraw-Hill Companies, Inc. All rights reservedVerbal SkillsParaphrasingRestating what the client said in order to confirm understandingMcGraw-HillClient: “I’m concerned that I will be running late today for my appointment.”Therapist: “So, are you thinking you will not make it in time and want to reschedule?”© 2011 by The McGraw-Hill Companies, Inc. All rights reservedVerbal Skills, Cont’dSummarizingConsolidating all the statements the client has said to confirm understandingMcGraw-Hill “In conclusion”“So, to sum it up”“Let’s review the highlighted points”© 2011 by The McGraw-Hill Companies, Inc. All rights reservedVerbal Skills, Cont’dMinimal EncouragersBrief words that let your client know you are listening and encouraging the client to continue McGraw-Hill“aha”“So, what happened next?”“I see.”“hummm”© 2011 by The McGraw-Hill Companies, Inc. All rights reservedVerbal Skills, Cont’dProbingAn attempt to gain more information.Trying to find out what has not been said.McGraw-Hill “Let’s talk about that.”“What exactly do you mean?”© 2011 by The McGraw-Hill Companies, Inc. All rights reservedVerbal Skills, Cont’dClarifyingAn attempt to understand what has been saidMcGraw-Hill “I’m confused about what you are saying.”© 2011 by The McGraw-Hill Companies, Inc. All rights reservedVerbal Skills, Cont’d ConfrontingMild or strong feedback when dealing with a situation that needs to be corrected McGraw-Hill “It seems that you have missed your last two payments. Let’s sit down and discuss a solution that will work for the both of us.”© 2011 by The McGraw-Hill Companies, Inc. All rights reservedMcGraw-Hill© 2011 by The McGraw-Hill Companies, Inc. All rights reserved Record KeepingSubjectiveObjectiveAssessment or ApplicationPlan or ProgressionHIPAAHealth Insurance Portability and Accountability ActMcGraw-Hill© 2011 by The McGraw-Hill Companies, Inc. All rights reserved Planning Single and Multiple SessionsCurrent ConditionGoalsEffort of the Client and TherapistFrequency of SessionsReferralsContractor vs. EmployeeContractorSets own hoursCan work for competitorsHas control over feesIs paid per clientMust pay self-employment taxesPurchases own suppliesUses own vehicleNo benefitsEmployeeCannot work for company competitorsHas a set schedulePaid hourly/salaryCompany must offer benefitsCompany can offer to cover CE and recertification costsFalls under company liabilityCompany provides basic suppliesMcGraw-Hill© 2011 by The McGraw-Hill Companies, Inc. All rights reserved Types of Business EntitiesSole ProprietorshipPartnershipS-CorporationMcGraw-Hill© 2011 by The McGraw-Hill Companies, Inc. All rights reserved Sole ProprietorshipAdvantagesEasy to set upPossession of profitsControl of decisionsSimple financial record keepingMcGraw-Hill DisadvantagesYou are a contractorSelf employment taxes and quarterly/annual income taxesSchedule C formIncreased liability© 2011 by The McGraw-Hill Companies, Inc. All rights reserved PartnershipAdvantages Government regulations fairly minimalFinancial record keeping not as complicatedFIN/EINK-1 reportMcGraw-Hill DisadvantagesYou can be held personally responsible for debts and legal issues, even if they were made without your consent by your other partner(s)© 2011 by The McGraw-Hill Companies, Inc. All rights reserved S-CorporationAdvantagesSeparation of business from personalBusiness can continue if owner leaves or diesReduction for double taxationCan declare business losses on individual tax returnsMcGraw-Hill DisadvantagesCan be complicated to structureRequires attorney to incorporateNeed stock certificates, shareholders, meetings, officersForm 1120-S filed annually© 2011 by The McGraw-Hill Companies, Inc. All rights reserved Accounting TermsAccounts PayableAccounts ReceivableAssetsCash FlowMcGraw-Hill DepreciationGross IncomeInventoryNet Income© 2011 by The McGraw-Hill Companies, Inc. All rights reserved Licenses, Permits, and RegistrationsProvisional LicenseOccupational or Business LicenseSales Tax PermitRegistration of Business NameInsurance NeedsProfessional LiabilityGeneral LiabilityBusiness Personal PropertyHealth InsuranceDisability InsuranceMcGraw-Hill© 2011 by The McGraw-Hill Companies, Inc. All rights reserved