Y khoa - Dược - Chapter 1: Introduction to medical assisting

1Introduction to Medical AssistingLearning Outcomes1.1 Recognize the duties and responsibilities of a medical assistant.1.2 Distinguish various organizations related  to the medical assisting profession.1.3 Explain the need for and importance of  the medical assistant credentials.1-*Learning Outcomes (cont.)1.4 Identify the training needed to become a  professional medical assistant.1.5 Discuss professional development as it  relates to medical assisting education.1-*Introduction Fast-growing occupationQualified for a variety of jobs in healthcareIntroduction to professionGeneral duties, credentials, and trainingProfessional associations and organizationsProfessional development1-*Responsibilities of the Medical AssistantResponsibilities Administrative Clinical Laboratory1-*Responsibilities of the Medical AssistantGeneral dutiesEntry-level dutiesAdvanced duties1-*Responsibilities of the Medical AssistantAdministrative Entry-levelGreeting patientsScheduling appointmentsMedical recordsBilling, bookkeeping, insurance processingAdvancedPublic outreach programsFee schedulesHIPAA compliance officerSupervision 1-*Responsibilities of the Medical AssistantClinical Entry-levelAssisting the physicianAsepsis and infection controlPhlebotomy First aid and CPRAdvancedIVs Reporting study resultsAssisting patients with advanced directives and living willsClinical trials1-*Responsibilities of the Medical AssistantLaboratory Entry-levelCLIA-waived testingObtaining laboratory specimensTeaching patients to collect specimens properlyArranging laboratory servicesAdvancedOSHA compliance officerModerately complex laboratory testing1-*Apply Your Knowledge1-*What are the areas or responsibility for a medical assistant?ANSWER: Administrative, clinical, and laboratoryGood JobMedical Assisting OrganizationsProfessional AssociationsSet standards for quality and performanceDefine tasks and functions Membership1-*American Association of Medical Assistants (AAMA)Established: 1956Purpose - raise standards Occupational AnalysisRole Delineation Chart of the CMA (AAMA)Occupational Analysis of the CMA (AAMA) Areas of competence1-*American Association of Medical Assistants (AAMA)Professional support for CMAs (AAMA)PublicationsEducational opportunitiesInsurance Legal informationLegislative monitoring1-*American Medical Technologists (AMT)Allied Healthcare Provides Professional certification servicesMembership programsProfessional Support for RMAs (AMT)1-*Other Medical Assisting OrganizationsNational Healthcareer Association (NHA)CertificationContinuing educationCurriculum development1-*Other Medical Assisting Organizations (cont.)National Center for Competency Testing (NCCT)The National Association for Health Professionals (NAHP)1-*Apply Your KnowledgeList at least three things professional medical assistant associations do or provide.1-*ANSWER: Medical Assistant Associations Set standards for quality and performance for the profession Define tasks and functions for an occupation Provide opportunities for member networking Assist members to achieve career goalsCorrectMedical Assistant CredentialsCertificationRegistration1-*State and Federal RegulationsOccupational Safety and Health Administration (OSHA)Clinical Laboratory Improvement Amendments of 1988 (CLIA ‘88)1-*AAMA CredentialCertified Medical Assistant (AAMA)Initial certificationRecertification 1-*AMT Credential1-*RMA(AMT)/CMA(AAMA) ExaminationsGeneral medical knowledgeAdministrative knowledge Clinical knowledge1-*HIPAAspecimensInsuranceMedical RecordsApply Your KnowledgeWhy is credentialing important?1-*ANSWER: Employers are looking for credentialed applicants; it demonstrates competence and evidence of training; and the likelihood of a legal challenge to quality of care decreases when employees are certified, BRAVO!Training ProgramsKnowledge baseAdministrative and clinical skills Patient insurance product knowledgeCompliance Exceptional customer servicePractice managementCurrent patient treatments and education1-*Training Programs (cont.)Educational settings Vocational-technical high schoolsPostsecondary vocational schoolsCommunity and junior colleges4-year colleges and universities1-*AccreditationThe process by which programs are officially authorizedEntities for accrediting MA programsThe Commission for Accreditation of Allied Health Education Programs (CAAHEP )Accrediting Bureau of Health Education Schools (ABHES)1-*Accreditation (cont.)Externship AAMA Program StandardsPersonnelResources Graduation from an accredited program1-*Apply Your KnowledgeWhat is the purpose of accreditation for medical assistant programs?1-*ANSWER: Accreditation ensures that the program meets nationally accepted standards.Great!Professional DevelopmentStudentOnce employedAdditional trainingCross-trainingContinuing education1-*Professional Development (cont.)Volunteer ProgramsPractical experienceVariety of settingsHelps you make career decisionsInclude on résumé1-*Professional Development (cont.)Continued trainingMandatory for certification and registrationMulti-skilled healthcare professional (MSHP)Reduces healthcare costsExpands your career opportunities1-*Professional Development (cont.)Scope of practiceNo one definitionState by stateResources NetworkingEmployment opportunitiesPersonal and professional growth1-*Apply Your Knowledge 1-*True or False: Your scope of practice is the same in every state. MSHPs increase healthcare costs. Volunteering in a nursing home can help you get needed experience. You must have the appropriate training to perform a procedure.FFTTKudos!There is no national scope of practice for medical assisting.MSHPs help reduce costs.In Summary1.1 The duties and responsibilities include administrative, clinical, and laboratory.1.2 Many organizations provide certification and  support to the medical assisting profession.1.3 Certification and registration provide  recognition of your education by peers and  for advancement in your career. 1-*In Summary (cont.)1.4 Professional training for medical assistants includes formal training in a variety of educational settings.1.5 Professional development refers to skills and knowledge attained for both personal development and career advancement. 1-*End of Chapter 11-*Participating in any aspect of healing is an awe-inspiring experience.— Carol Jackson, The Healer’s Art