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Process of HR Organizations should carry out HR planning so as to meet business objectives and gain a competitive advantage over competitors. HR planning compares present state of the organization with its future goals to identify what changes it must make in its HR to meet those goals. Forecasting- determines supply and demand to predict areas ...

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Discrete Random Variables 5.1 Two Types of Random Variables 5.2 Discrete Probability Distributions 5.3 The Binomial Distribution 5.4 The Poisson Distribution (Optional) 5.5 The Hypergeometric Distribution (Optional) 5.6 Joint Distributions and the Covariance (Optional)

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Learning Objectives LO5.1 Explain the goals of effective business messages and the process for creating them. LO5.2 Identify the needs of your audience in the AIM planning process LO5.3 Develop and refine business ideas in the AIM planning process.

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Chapter 4 4.1 Probability and Sample Spaces 4.2 Probability and Events 4.3 Some Elementary Probability Rules 4.4 Conditional Probability and Independence 4.5 Bayes’ Theorem (Optional) 4.6 Counting Rules (Optional)

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Designing Jobs That Motivate: The Job Characteristics Model Skill variety – extent a job requires a variety of skills to carry out tasks involved. Task identity – degree a job requires completing a “whole” piece of work from beginning to end. Task significance – extent the job has an impact on people. Autonomy – degree the job allows an individ...

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Learning Objectives LO4.1 Describe characteristics of cultural intelligence, its importance for global business leaders, and approaches to developing it. LO4.2 Explain the major cultural dimensions and related communication practices. LO4.3 Name and describe key categories of business etiquette in the intercultural communication process.

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Learning Objectives LO3.1 Describe and evaluate the process of active listening. LO3.2 Explain and evaluate barriers to effective listening an common types of non-listening behaviors. LO3.3 Describe the elements of questions that enhance listening and learning.

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Equal employment opportunity (EEO)– condition in which all individuals have an equal chance for employment, regardless of their race, color, religion, sex, age, disability, or national origin. Federal government’s efforts in this area include: constitutional amendments Legislation executive orders court decisions

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Descriptive Statistics 3.1 Describing Central Tendency 3.2 Measures of Variation 3.3 Percentiles, Quartiles and Box-and-Whiskers Displays 3.4 Covariance, Correlation, and the Least Square Line (Optional) 3.5 Weighted Means and Grouped Data (Optional) 3.6 The Geometric Mean (Optional)

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Outsourcing – the practice of having another company (a vendor, third-party provider, or consultant) provide services. Outsourcing gives the company access to in-depth expertise and is often more economical as well. HR helps with a transition to outsourcing.

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